Unfair Terms and Conditions

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One of the most common problems we face online is having to sign  terms and conditions enforced by programs, applications and websites in order to allow you to use their services. The problem is that most people don’t read these terms and conditions, because most of the time they are too long to read and indirect. By agreeing to these terms and conditions it is considered that you have signed  a contract that you cannot break, these type of agreements and contracts are called click wrap agreements. But that doesn’t mean that these contracts can’t be unfair, actually sometimes they are totally unfair, that is why users should spare some time to read these terms and conditions; but first, companies or those behind these websites, applications, and programs should make more simple and easy terms and conditions for users to read. Example of unfair terms and agreements are, changing their monthly subscription price without informing, terminating your agreement with them at any time without a warning before, and fail to tell you about a change in their service and give chance for subscription cancel. Actually, I was one of those who didn’t read the terms and conditions before for a certain website and it costed me 30$. Of course it is my fault that I didn’t read the terms and conditions before agreeing, but why should it be so hard ? the terms and conditions in the website I used was 2 pages long that are  full of words. I think government should take an action against those who set the terms and agreements, they should force them to put the terms clearly, in a formal way and easy to understand for users and to make sure that there is a balance in rights for every party. Also I think that websites do such complicated terms and conditions to make users agree without reading, while at the same time they make you sign for whatever they want and sometimes these agreements are unfair.

Shared by: Omar Ouff
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3 Comments

  1. Alan Levine

    I like most people click through these, but you might think that without this being a requirement, we would never know the rules? I cannot be sure that there is malice/deceit written in all, but it does feel like a place where the rules of a business (like your $30 fee) are hidden in plain sight.

    You might try to find the documentary “Terms and Conditions Map Apply” – this free version might work http://freedocumentaries.org/documentary/terms-and-conditions-may-apply

    And check out this article about a lawyer that wrote Instagram’s terms and conditions in plain english (note if the Washington Post tries to muscle a subscription out of you, open the link in an Incognito window of you web browser)
    https://www.washingtonpost.com/news/parenting/wp/2017/01/08/a-lawyer-rewrote-instagrams-terms-of-use-in-plain-english-so-kids-would-know-their-privacy-rights/

  2. collector

    I’m also like everyone else, I never read the terms and conditions. Like ever! I just skip through them as fast as I can. I’ve never truly encountered a problem because I accepted the terms and conditions and I don’t feel like I’ve been deceived before, but I’m pretty sure I have! I get why you would want the government to interfere and regulate something like that but unfortunately almost all apps have terms and conditions that you need to agree on and its quite difficult to keep track. However, your idea is still great. I think the government should set a standard form that all companies and apps must follow while writing their terms and conditions in order to be fair to everyone.

  3. collector

    I’m also like everyone else, I never read the terms and conditions. Like ever! I just skip through them as fast as I can. I’ve never truly encountered a problem because I accepted the terms and conditions and I don’t feel like I’ve been deceived before, but I’m pretty sure I have! I get why you would want the government to interfere and regulate something like that but unfortunately almost all apps have terms and conditions that you need to agree on and its quite difficult to keep track. However, your idea is still great. I think the government should set a standard form that all companies and apps must follow while writing their terms and conditions in order to be fair to everyone. -Zeina Helaly

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